At hbajii, we believe that gambling should be an enjoyable form of entertainment — never a source of distress, financial hardship, or harm. This page outlines the tools, resources, and guidelines that hbajii provides to help every player in Bangladesh stay in control, play safely, and seek help if gambling ever stops being fun.
Request a temporary or permanent self-exclusion from hbajii at any time. Once activated, your account will be locked and you will not be able to log in, deposit, or place bets for the duration of the exclusion period you have chosen.
Set daily, weekly, or monthly deposit limits on your hbajii account to control how much you fund your account over a given period. Limits take effect immediately when lowered and after a 24-hour cooling-off period when raised.
Take a short break from gambling by activating a time-out on your account. Time-outs are available for 24 hours, 7 days, 30 days, or a custom duration you specify. During a time-out, your account remains registered but all betting and deposit functions are suspended.
hbajii's platform automatically monitors player behaviour patterns — including session length, bet frequency, and spending velocity — to identify signs of problem gambling. Players flagged by our responsible gaming system may be contacted proactively by our support team.
Enable periodic reality-check notifications that remind you how long you have been playing and how much you have wagered during the current session. These prompts appear at intervals you choose — every 30, 60, or 90 minutes — giving you a moment to reflect before continuing.
Our responsible gaming support team is available around the clock via live chat and email. Whether you need to activate a limit, request account closure, or simply talk to someone about your gambling behaviour, hbajii's team is ready to assist at any time of day or night.
hbajii is committed to providing a safe, transparent, and fair gambling environment for all players in Bangladesh and across South Asia. We understand that while the vast majority of our players enjoy cricket betting, live casino, and slots as a recreational activity, a small number of individuals may develop patterns of play that lead to financial or personal difficulties. Recognising this reality is central to our platform's values.
Responsible gaming at hbajii means more than simply displaying a warning message. It means building player protection tools directly into the platform, training our support team to identify and assist at-risk players, and maintaining strict age verification procedures to ensure the hbajii platform is never accessible to anyone under 18 years of age.
Problem gambling refers to a pattern of gambling behaviour that disrupts personal, family, or professional life. It is characterised by an inability to control or stop gambling despite negative consequences — such as mounting financial losses, strained relationships, missed responsibilities, or emotional distress. Problem gambling can affect anyone regardless of income, background, or experience level.
In Bangladesh, the social and financial pressures that can accompany problem gambling are real. hbajii takes this seriously. We encourage all players to treat gambling as a form of entertainment with a defined budget — not as a means of generating income, recovering losses, or escaping personal difficulties.
Before placing any bet on hbajii — whether on a BPL cricket match, a live casino table, or a slot game — it is good practice to decide on a fixed budget in advance and commit to not exceeding it. Think of this budget as the cost of your entertainment, just as you would for a cinema ticket or a meal out in Dhaka. If you reach your limit, stop — and do not attempt to recover losses by placing further bets. Chasing losses is one of the most common behaviours associated with problem gambling, and hbajii's tools are designed to help you avoid it.
Gambling at hbajii is meant to be enjoyable. To keep it that way, we recommend the following practices for all players:
If you recognise any of the following behaviours in yourself, it may be time to seek help or activate one of hbajii's protective tools:
| Tool | Duration Options | Status |
|---|---|---|
| Self-Exclusion | 3 months, 6 months, 1 year, Permanent | Available |
| Deposit Limit | Daily, Weekly, Monthly | Available |
| Time-Out | 24 hrs, 7 days, 30 days, Custom | Available |
| Reality Check | Every 30, 60, or 90 minutes | Available |
| Account Closure | Permanent (on request) | Available |
| Activity Review | On-demand via support | Available |
To activate any responsible gaming tool on your hbajii account, contact our support team directly via live chat (available 24/7 within the platform) or send an email to [email protected] with the subject line "Responsible Gaming Request". Our team will process your request promptly and confirm activation by email. All tool changes are logged with a timestamp for your records.
If gambling is causing you distress, financial hardship, or relationship problems, please reach out. hbajii's support team can help you activate a self-exclusion, refer you to professional counselling resources, or simply listen without judgment. You are not alone.
The following questions are based on widely recognised responsible gaming assessment frameworks. Answer honestly — this is for your own benefit. If you answer "yes" to three or more of these questions, we strongly encourage you to activate a self-exclusion or contact our support team for assistance.
If three or more of the above questions reflect your experience, please take action now. Contact hbajii support to activate a self-exclusion or time-out. You may also benefit from speaking with a professional counsellor or a trusted family member. Taking that first step is a sign of strength, not weakness — and hbajii's team is here to support you through it.
hbajii operates a strict 18+ policy. The platform is not intended for, and must not be accessed by, any person under the age of 18. Age verification checks are conducted during the account registration process, and further document-based KYC verification is required before any withdrawal can be processed.
If you are a parent or guardian in Bangladesh and you are concerned that a minor in your household may be accessing gambling websites — including hbajii — we strongly recommend implementing parental control software on shared devices. A number of free and paid tools are available that allow you to restrict access to gambling-related websites and applications.
If you have reason to believe that a person under 18 has registered an account on hbajii using false information, please contact us immediately at [email protected] with the subject line "Underage Account Report". We will investigate promptly, suspend the account, void all associated transactions, and delete the minor's personal data from our systems.
All hbajii accounts must complete identity verification before withdrawals are permitted. Players are required to submit a valid government-issued photo ID — such as a Bangladesh National Identity Card (NID) or passport — confirming they are aged 18 or above. Accounts that cannot satisfy this requirement will remain restricted until verification is completed.
hbajii's deposit limit tools are one of the most effective ways to ensure that your gambling expenditure remains within your personal financial means. Players can set limits in Bangladeshi Taka (BDT) across three time periods: daily, weekly, and monthly. For example, you might set a daily deposit limit of ৳500, a weekly limit of ৳2,000, or a monthly limit of ৳5,000 — whatever is appropriate for your personal budget.
When you reach your deposit limit, hbajii's system will automatically block any further deposit attempts until the limit period resets. Limit reductions take effect immediately; limit increases are subject to a mandatory 24-hour review period to prevent impulsive decisions made during a losing streak.
In addition to deposit limits, hbajii supports loss limits and session time limits, both of which can be configured through the account settings section or requested via the support team. These tools work together to create a comprehensive financial safety net around your hbajii account.
These are illustrative examples only. Set limits based on your own income and what you can genuinely afford to lose — not based on what you hope to win.
hbajii offers cricket betting, live casino, slots, and more — all in a safe, SSL-secured environment with BDT deposits via bKash and Nagad. Set your limits, play within your means, and enjoy the experience. Adults aged 18 and above only.